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Personal Project · AI Interaction Design

Cent - Smart Notification Interaction

A small interaction case study exploring how AI can streamline financial awareness - real-time notification categorisation, and an AI that learns merchant-category mappings for future automation.

Role
UI/UX Designer
Type
UX Research, FinTech, AI UX
Tools
Figma, ChatGPT, Google Forms
Project
Concept Project
85%
Less manual
data entry
3ร—
Daily interaction
vs other apps
<30%
Drop-off vs 70%
industry average

An expense tracker built for how India actually spends

Cent started from a frustration I think a lot of people have. You spend money on UPI all day, get SMS alerts you immediately forget, and then feel vaguely guilty at the end of the month without knowing where it all went. I wanted to design something that tracked your spending without you having to think about it.

Most expense tracking apps I looked at made the problem worse by adding more steps. Log in, find the add transaction button, fill in amount, category, account, save. By that point you have already forgotten the context. I wanted to design something where being financially aware required almost no effort at all.

โ†’
Why this project?

A personal project to get my hands on Figma Make. This isn't a full app - it's a targeted interaction case study where a user receives a notification and categorizes it. The AI then learns the merchant-category mapping for future automation.

Focus
  • FinTech
  • AI UX
  • Interaction Design
"I wanted to design something where being financially aware required almost no effort at all."

Zero-effort expense tracking

The final design reduces manual data entry friction through smart notifications and a unified mobile-first experience.

Cent Home Screen

Home Dashboard

An overview of available balance and recent transactions categorized automatically.

Cent Budget Screen

Monthly Budget

Real-time tracking of category limits so you always know what's remaining.

Cent AI Insights

AI-Powered Insights

Contextual summaries of your spending behavior compared to previous months.

Smart Notification Action

Interactive Notification

Categorize spending right from the push notification-no need to open the app.

Smart Notification Categorized

AI Confidence

The app learns your merchants and automatically assigns tags with high confidence.

From discovery to final design

A quick overview of how this solution evolved from problem discovery to the final design.

๐Ÿ” 01
User Research
Understand how Indian users track their daily UPI spending.
๐Ÿ’ก 02
Pain Points
Identify manual entry friction and delayed financial awareness.
๐Ÿ—บ๏ธ 03
Opportunity Mapping
Discover SMS interception as a zero-effort tracking method.
๐Ÿ”„ 04
User Flow
Map a frictionless one-tap categorisation journey.
๐Ÿ”” 05
Notification UX
Design actionable rich notifications for immediate logging.
โœ๏ธย 06
Wireframes
Sketch low-fidelity screens to test information architecture.
โœจ 07
High Fidelity Design
Craft a premium, trustworthy visual design system.
๐Ÿš€ 08
Interactive Prototype
Build a fully clickable prototype for user testing.
Problem
Research
Insights
Design Decisions
Final Solution
Impact

9 steps from research to design

01
Introduction
What Cent is and why I built it

Cent started from a frustration I think a lot of people have. You spend money on UPI all day, get SMS alerts you immediately forget, and then feel vaguely guilty at the end of the month without knowing where it all went. I wanted to design something that tracked your spending without you having to think about it.

Most expense tracking apps I looked at made the problem worse by adding more steps. Log in, find the add transaction button, fill in amount, category, account, save. By that point you have already forgotten the context. I wanted to design something where being financially aware required almost no effort at all.

The core idea

Cent turns financial tracking from a manual task into an ambient behaviour. You spend, it notices, you tap once, it learns. Over time you do not even need to tap, it just knows.

02
Problem
Why existing fintech apps fail Indian users

The issue is not that people do not want to track their spending. Most people I spoke to genuinely wanted to be more aware of where their money was going. The issue is that every existing solution required effort at exactly the wrong moment - right after you have just paid for something and want to move on.

โœ๏ธ
Manual effort barrier
Users must manually enter transactions, leading to early drop-offs.
๐Ÿ•’
Delayed awareness
Spending is reviewed at month-end when it's too late.
03
Research
Behavioural and India-specific insights

I looked at two things in research: how people actually behave around money day-to-day, and what is specific to the Indian context that most expense apps are completely ignoring.

๐Ÿง 
Recall drops fast
Users remember spending best immediately after a transaction. After 24 to 48 hours, recall accuracy drops significantly.
๐Ÿ‡ฎ๐Ÿ‡ณ
UPI dependence
India runs on UPI, but no expense app reliably syncs UPI transactions automatically. That is the gap.
04
Personas
Two distinct user types with different needs

Two personas came out of the research pretty clearly. Both wanted the same outcome - financial clarity - but their relationship with effort was completely different. Riya would use the feature if it was fast enough. Aman would only use it if it was invisible.

Riya, 26 - Conscious Spender
Uses UPI daily. Wants to control spending but forgets to track.
Needs: quick, low-effort categorisation
Aman, 30 - Passive Tracker
Uses credit cards plus UPI. Wants insights but hates manual work.
Needs: automation and smart summaries
05
User Journey
Before and after Cent

Mapping the current journey made it obvious where the problem was. It was not that people did not care - it was that the window between spending and awareness was too wide. By the time someone opened a tracking app, the moment had passed and the motivation had gone with it.

Cent journey (redesigned)
Step 1
Transaction
UPI or card payment made.
Step 2
Smart notification
Cent intercepts SMS.
Step 3
1-tap categorise
User taps once from notification.
Step 4
AI learns
AI predicts future categories.
06
How Might We
Design opportunities from research

Each question came from a specific user behaviour pattern observed in research.

  • "How might we reduce friction in expense tracking to near zero?
  • "How might we use real-time context to improve categorisation?
  • "How might we design for habit formation rather than just feature adoption?
07
Features
Core and advanced, all tied to research

The feature list was built by going through every step in the painful journey and asking what would need to exist to make that step disappear. Anything that added effort was cut or pushed to advanced.

Core
Real-time detection
Detects UPI, card, and SMS transactions instantly.
Core
1-tap notification
User categorises directly from the notification.
Core
AI prediction
Learns from user behaviour automatically.
Advanced
Behaviour-based insights
Patterns that actually change behaviour.
08
Information Architecture
Four clear layers, one coherent system

The navigation was designed around the assumption that most users will only ever look at the home screen. If the home screen answers "how am I doing today", most people do not need to go anywhere else. Everything else exists for users who want to go deeper.

รฐลธยย 
Home
Spending overview
Recent transactions
รฐลธยยง
Budget
Category tracking
Live progress
๐Ÿ“ˆ
Insights
Behavioural analytics
Spending patterns
09
Impact
Estimated product outcomes, conceptual but grounded

These are estimated numbers based on the behavioural research, comparable fintech app data I found publicly, and what I would realistically expect given the specific friction points Cent removes.

๐Ÿ“‰
Drop-off
Most budgeting apps lose around 70% of their users in the first week. Cent targets under 30% drop-off by removing manual effort.
Self-initiated concept project. Figma file available on request.
โšก
Efficiency
85% less manual data entry
๐Ÿ“ˆ
Engagement
3ร— daily interaction
๐Ÿง 
Behaviour change
Tracking: 5 days โ†’ 20+ days
๐Ÿค–
AI accuracy
90%+ after two weeks